Department of Employment and Workplace Relations
Date: 2026-04-11 Source: Author: Report Error
Official Website: Department of Employment and Workplace Relations
The Department of Employment and Workplace Relations works to ensure Australians can experience the wellbeing and economic benefits that quality employment provides.
Phone: 1300 488 064
National Customer Service Line
If you have a provider, the National Customer Service Line can help you with enquiries about your program, a complaint you may have, or any feedback you have.
It’s open from 9 am to 7 pm AEST, Monday to Friday. This service is closed on national public holidays.
Phone: 1800 805 260 (free call from land lines)
Email: NationalCustomerServiceLine@dewr.gov.au
If your enquiry is about an appointment or your mutual obligation requirements, you’ll need to contact your provider. You need to be signed in through myGov to view this page.
We can’t pass your feedback to providers, employers, recruitment agencies or job seekers.
Switchboard
The switchboard directs all phone calls received from the public, external stakeholders and clients, to the appropriate destination/recipient.Phone: 1300 488 064
Employment services enquiries
National Customer Service Line
If you have a provider, the National Customer Service Line can help you with enquiries about your program, a complaint you may have, or any feedback you have.
It’s open from 9 am to 7 pm AEST, Monday to Friday. This service is closed on national public holidays.
Phone: 1800 805 260 (free call from land lines)
Email: NationalCustomerServiceLine@dewr.gov.au
If your enquiry is about an appointment or your mutual obligation requirements, you’ll need to contact your provider. You need to be signed in through myGov to view this page.
We can’t pass your feedback to providers, employers, recruitment agencies or job seekers.
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